WEBSITE CHANGES

Our website is currently going through some changes. We aim to provide better clarity on our services and how to access them. Keep an eye out for new details!

 

 

HAVING PROBLEMS WITH SYSTMONLINE?

Our website now contains information and support for those having problems with the online service, you can find it under the SystmOnline drop down on the left.

 

 

 

MEDICATION REVIEWS

If you require a medication review, it is worth speaking to our in-house pharmacist Mr Robert Burnley who works with us one day a week. He can review your medication over the phone or face-to-face. Please call reception to arrange.

 

 

                                                        REMOVAL OF FAX MACHINE


 

                        Please note we will no longer accepting or sending faxes from 1.3.2020 

 

 

                            Coronavirus

 

ONLINE BOOKING OF APPOINTMENTS HAS BEEN TEMPORARILY SUSPENDED AT THE PRACTICE.

 

Important information about the coronavirus (COVID-19)

 

 

The NHS across North Yorkshire and Bradford will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.

 

 

The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.

 

The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).

 

 

The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:

 

• a high temperature or

 

• a new continuous cough

 

 

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.

 

 

Use the NHS 111 online coronavirus service if:

 

 

• you feel you cannot cope with your symptoms at home

 

• your condition gets worse

 

• your symptoms do not get better after 7 days

 

 

Only call 111 if you cannot get help online.

 

 

Everyone is being reminded to follow Public Health England advice to:

 

 

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

 

• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

 

• Avoid touching your eyes, nose and mouth with unwashed hands.

 

• Avoid close contact with people who are unwell.

 

 

Information remains subject to regular change and updates. More information can be found on the NHS website.

 

 

 

COMPUTER SYSTEM CHANGE OVER

 

We have now changed systems from EMIS to SystmOne.

 

Please note prescriptions will need to be reauthorised by the doctor so may not be   ready within the normal timescales. Please allow 5 working days for routine prescriptions.

 

All online access to EMIS has been suspended and new login details and passwords will need to be generated on our new system (SystmOne) Patients will need to come in to reception to register for the new system.

 

Patients are unable to collect log in details for their relatives unless we have written consent due to confidentiality and GDPR guidance.

 

Children can have access via their parents online access upto the age of 11.  Once a child turns 16 they can then come in and register themselves again for online access and obtain their own log in details.


As you can appreciate this will be a difficult and stressful time for all and we would appreciate your co-operation and support throughout this transition period. Thank you from the partners and staff at Glebe House Surgery.