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Booking an Appointment


If you wish to consult a doctor or a nurse at the surgery please make an appointment. We would ask that you attend in good time and inform the reception staff of your arrival. An appointment is for one person only, where another member of the family needs to be seen or discussed, a separate appointment should be made. If you have more than one problem to discuss and feel this could take more time please book a double appointment.


ROUTINE appointments can be made, either personally or by telephone (Bedale 01677 422616) between 8.00 am and 6.30 pm Monday to Friday. Please do not phone outside these hours, unless in an emergency. You can also book or cancel your Drs appointment on line. To access this service you need to contact the surgery, as we need to issue you with your personal confidential security numbers for you to register your details to use the Internet facility. If you have previoulsly had a Patient Access account (formally Emis Access) please contact recpetion to obtain new login details.  Please note we are unable to give login details to anyone other than the patient due to confidentiality reasons.



For URGENT problems, or problems that you feel will not wait until the first available routine appointment you should ring as soon as possible after 8am in the morning to arrange an appropriate time.


However if your problem arises later in the day and you are too unwell to wait until the following morning the doctor on emergency call is able to see emergency cases after their evening surgery. You will be asked to come down at a specific time but please be prepared to sit and wait.


If you wish to speak to a doctor by telephone please ring to arrange a suitable time. We have a number of telephone consultation slots after the morning surgery each day. The Dr will call you, which will usually be between 11.30am and 12.30pm.


If you are unable to make your appointment, whoever it is with, we ask you to inform us in good time so that we may cancel the appointment to enable someone else to use it. Please arrive in good time and if you are unavoidably delayed please let us know as soon as possible.


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