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 Glebe House Surgery

Surgery Training ( posted on Dec 11, 2017 )

The surgery will be closed for staff training between 12.30 - 2pm onTuesday 16th Janauary 2018. We apologise for any inconvenience that this may cause.

Better Access ( posted on Dec 6, 2017 )

More routine primary care appointments have been made available to people living in our region. Patients registered at GP practices in Hambleton, Richmondshire and Whitby can pre-book a routine primary care appointment between 6:30pm and 8pm weekdays and between 8:30am and noon on Saturdays. This is not a walk-in service – please speak to a receptionist to book your appointment.

 

For us at Glebe House Surgery these appointments are offered in Thirsk as follows:

 

  • Thirsk will offer Saturday mornings alternately between Lambert Medical Practice and Thirsk Health Centre with GPs, nurse, HCA, pharmacist and physiotherapist.

Staying Well This Winter ( posted on Dec 6, 2017 )

For details of how to stay well this winter please follow this link:

 

https://www.nhs.uk/staywell#ImIh1CdwfLkQwSIi.97

 

 

Holiday Pharmacy Opening Times ( posted on Dec 6, 2017 )

For details of opening times for pharmacies over the Christmas and New Year holidays, please click on the following link:

 

https://www.hambletonrichmondshireandwhitbyccg.nhs.uk/news/-/blogs/christmas-h

 

 

GP Changes at Glebe House ( posted on Nov 30, 2017 )

Dr Anju Shahid joins us as a GP as of 1st December 2017. We welcome Dr Shahid who will be working on Mondays, Tuesdays , Wednesdays and Fridays.

 

Dr Elizabeth Clarke will be leaving Glebe House at the end of January 2018. We are sorry to see Dr Clarke go but wish her all the best for the future.

 

Dr Jo Ledger will be joining Glebe House as a GP as of 1st January 2018. We look forward to working with Dr Ledger who will be working on Mondays, Tuesdays, Wednesdays and Thursdays.

 

Dt Junaid Hameed left Glebe House at the end of November. We will miss him and wish him all the best for the future.

Telephone lines open at 8am ( posted on Nov 23, 2017 )

Telephone lines for appointment booking/cancelling ONLY now open at 8am. Please ring after 8.30am for all other matters.

Dr Junaid Hameed ( posted on Nov 10, 2017 )

Dr Hameed is no longer working at Glebe House Surgery. If you normally see Dr Hameed we can arrange for you to see another GP.

Open Surgery ( posted on Nov 10, 2017 )

From Monday 13th November we will no longer be offering the Open Surgery at 11.30am. Other arrangements will be made for those patients who wish to be seen urgently on the day when all same day appointments have been taken which will involve a doctor telephoning you back to discuss your needs.

Flu Clinics ( posted on Aug 18, 2017 )

Eligible for a NHS Flu Jab this year?

 

We are now booking for our 2017 flu clinics, just ask at reception if you would like an appointment. This year we are also having a "flu chair" in the surgery so if you are visiting us, for whatever reason, and the chair is free, just sit on it and when a nurse or doctor are free they will jab you.

 

If you have an appointment with a doctor or nurse over the next few weeks you can have your flu jab then, just ask the doctor or nurse at the time.

 

Flu clinics will take place on Saturdays and on weekdays starting Saturday 23rd September, please look out for additional dates or ring reception on 01677 422616 for further details.

 

If you do not want a flu jab this year please let us know so that we can enter this in your medical records.

 

The flu jab is a very safe and routine vaccine but for your additional safety we will ALWAYS have a doctor on site when you have your jab.

 

Our funding is partly dependant on the number of flu jabs we give each year to eligible patients so please support the surgery by having your flu jab here.

Ordering Prescriptions over the Telephone ( posted on Jul 13, 2017 )

After consultation with the Glebe House Surgery Patient Participation Group it has been decided that as of 5th November 2017 we will no longer be accepting requests for prescriptions made over the telephone.

 

There are a number of reasons for this decision which has been taken with patient safety in mind.

 

You will still be able to request prescriptions by post, at the surgery and by use of the patient online service portal. You cannot request prescriptions from local pharmacies by telephone but they do have a prescription box where you can leave your request and they will bring them to the surgery for you. We are very grateful to the local pharmacies for providing this service.

 

If you would like to sign up for online services, please contact reception and they will issue you with the relevant details, or alternatively click on the Patient Access button on the Welcome page of this website.

 

Patient Online also has an App so you can use all Patient Online Services from your mobile telephone.

Children's Toys ( posted on Jun 2, 2017 )

We no longer provide toys and books for children in our waiting room but we are happy for children to use the playroom provided to play with any toys and books that you bring with you to keep them occupied whilst you are waiting to be seen.

Bank Holiday Closures 2017 ( posted on Mar 3, 2017 )

The practice will be closed on the following Bank Holiday dates in 2017:

 

Monday 2nd January 2017

Friday 14th April 2017

Monday 17th April 2017

Monday 1st May 2017

Monday 29th May 2017

Monday 28th August 2017

Monday 25th December 2017

Tuesday 26th December 2017

Monday 1st January 2018

 

 

If you require non emergency medical assistance on these dates please ring the NHS 111 service for advice. Calls to 111 are free from landlines and mobiles.

 

Please make sure that you have enough repeat medication to cover the Bank Holiday closures.

 

For alist of pharmacies that are open over the Christmas and New Year holidays please click on the following link:

 

Pharmacy Openings

 

 

 

 

 

Flood Action Campaign ( posted on Nov 3, 2016 )

This year we are supporting the Environment Agency Flood Action Campaign.

 

For further details please click on the highlighted leaflet below:

 

Campaign Leaflet

Bedale Community Minibus ( posted on Oct 12, 2016 )

Do you find it difficult to get to and from Glebe House Surgery?

 

Bedale Community Minibus volunteers are wiling to help. They run a transport service picking up and dropping off patients every Tuesday.

 

For further details please click on the following link:

 

Bedale Community Minibus Link

 

 

Clinical Commissioning Group Events ( posted on Jul 7, 2016 )

From time to time the Hambleton Richmondshire and Whitby Clinical Commissioning Group (HRWCCG) hold events aimed at engaging with the public to consult and inform on commissioning initiatives.

 

Details of future events can be found on the HRWCCG website at https://www.hambletonrichmondshireandwhitbyccg.nhs.uk/

 

 

 

 

 

Primary Care Nursing Development ( posted on Apr 20, 2016 )

We are currently engaged in a project in conjunction with the Hambleton Richmondshire and Whitby Clinical Commissioning Group to develop the role of our practice nurses in the community, including visits to residential and care homes and to housebound patients. Our first six monthly report to the CCG on the progress of this project can be found by clicking on the words Download Report highlighted below.

 

Download Report

Viewing Medical Records Online ( posted on Mar 1, 2016 )

Patients can now apply to view their medical records, including test results, online. You will need to complete a request form (available at reception or by downloading from the Our Documents folder on the left hand side of the website home page) and present this at reception along with ID (preferably photo ID such as passport or driving licence). We will then review your request and if appropriate we will active this service for you.

 

 

Care Quality Commission Report ( posted on Jan 4, 2016 )

The Care Quality Commission inspected Glebe House Surgery on Thursday 5th November 2015. The CQC rated Glebe House Surgery as Good. To view the final CQC report please click on the report icon below:

 

Report

Named GP ( posted on Jun 25, 2015 )

All patients at Glebe House Surgery now have a named GP. If you would like to know the name of the GP that has been allocated to you, please ask at reception and if you would prefer a different GP, just let us know.

Friends and Family Test ( posted on Jun 2, 2015 )

Between 1/1/15 and 1/11/17 we have received 332 ratings on our Friends and Family Test. The results are as follows:

 

How likely are you to recommend our GP Practice to friends and family if they needed similar care or tratment?

 

Extremely Likely 258 (78%)

Likely 38 (11.5%)

Neither Likely nor Unlikely 18 (5.4%)

Unlikely 9 (2.7%)

Extremely Unlikely 6 (1.8%)

Don''t Know 2 (0.6%)

 

Thank you to all who have rated us.

 

The comments that have been added to the ratings will be shared with staff in the practice and any improvements identified as a result of those comments will be implemented.

Online Access to Medical Records ( posted on Mar 12, 2015 )

You are now able to apply for online access to your summary medical records including medications and allergies.

 

To do this you will need to complete the following request form and bring this into the surgery along with two forms of personal identification, preferably passport, driving license, bank statement. We are unable to aceept utilty bills.

 

For further information please look at the following patient information leaflet.

 

Patient Information Leaflet

 

Application Form

2015 Patient Group Report ( posted on Mar 10, 2015 )

We have published the 2014/15 Patient Group Report on this website in the Patient Participation Group Area.

 

You can also access the report via the following link:

 

2014/15 Patient Group Report.

 

Friends And Family Test ( posted on Nov 25, 2014 )

You can now rate your experience of using Glebe House Surgery by paticipating in our Friends and Family Test. You can do this in one of the following ways:

1) You can click on the iwantgreatcare icon on the Home page of this website, select our surgery either by name, Glebe House Surgery, or by postcode, DL8 2AT and follow the instructions

2) You can ask at reception for details of the scheme

3) You can complete a Friends and Family Test postcard available in the reception area and post it in the FFT postbox

4) You can click on the following link to go direct to the Glebe House Surgery page on the iwantgreatcare website https://www.iwantgreatcare.org/gpsurgeries/glebe-house-surgery/reviews/new

 

We look forward to receiving your reviews and we will publish the results on this website every month. Thank you for taking your time to rate us and to help us improve our service.

Statement of Intent ( posted on Sep 25, 2014 )

STATEMENT OF INTENT FOR GLEBE HOUSE SURGERY

 

New contractual requirements came into force from 1 April 2014 requiring that GP Practices should make available a “statement of intent” in relation to the following IT developments:

 

  • Summary Care Record (SCR)
  • GP to GP Record Transfers (GP2GP)
  • Patient Online Access to their GP medical record

 

The same contractual obligations require that we have a “statement of intent” regarding these developments in place and publicised by 30 September 2014.

 

Please find below details of the practice’s stance with regards to these points:-

 

Summary Care Record (SCR)

 

NHS England require practices to enable successful automated uploads of any changes to patient’s summary information, at least on a daily basis, to the summary care record (SCR) or have published plans in place to achieve this by 31st of March 2015.

 

Having your Summary Care Record (SCR) available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to. Of course if you do not want your medical records to be available in this way then you will need to let us know so that we can update your record.

 

Glebe House Surgery confirm that your SCR is automatically updated on at least a daily basis to ensure that your information is as up to date as it can possibly be.

 

GP to GP Record Transfers

NHS England requires practices to utilise the GP2GP facility for the transfer of patient records between practices, when a patient registers or de-registers (this does not apply to temporary patient registrations).

 

It is very important that you are registered with a doctor at all times. If you leave your previous practice and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England. It can take up to 2 weeks for your paper records to reach your new surgery. However, GP2GP record transfers your electronic medical record is transferred to your new practice much sooner. 

 

Glebe House Surgery confirm that GP2GP transfers are already active, and we send and receive patient records via this system.

 

Patient Online Access to Their GP Record

 

NHS England require practices to promote and offer the facility to enable patients online access to appointments, prescriptions, allergies and adverse reactions or have published plans in place to achieve this by 31st of March 2015.

 

We are now fully compliant with this requirement and you can apply for this function to be added to your online access by completing a pro-forma which can be obtained at reception or can be downloaded as follows:

 

Patient Information Leaflet

Application form

 

GP2GP record transfers ( posted on Sep 19, 2014 )

Glebe House Surgery has a contractual requirement to utilise the GP2GP facility for the transfer of patient records between practices, when a patient registers or de-registers (not for temporary registration).

 

GP2GP is now active within our clinical system.

Summary Care Record ( posted on Sep 19, 2014 )

GP practices are required to provide an automated upload of any changes to a patient's summary information, at least once every working day, to the Summary Care Record (SCR). 

 

The requirement is on the basis of the current definition of the SCR, i.e. the core SCR record contains medications, allergies and adverse reactions and uploaded on the basis of implied patient consent. Additional information can only be uploaded with explicit patient consent and should be information required to support patient care in an emergency or urgent situation.

 

Glebe House Surgery is now fully compliant with this requirement.

 

Patient access to their GP record ( posted on Sep 19, 2014 )

From April 2014 GP practices are required to promote and offer the facility for patients to view online, export or print any summary information from their records i.e. medications, allergies, adverse reactions and any additional information agreed between the GP and patient.

 

We are now fully compliant with this requirement. Please contact reception to request a pro-forma for adding this to your online access functions.

Care Quality Commission and Patient Groups ( posted on Jul 16, 2013 )

Guide for Patient Participation Groups

The Care Quality Commission (CCQ) has published a guide for Patient Participation Groups (PPGs) about what they do, how they will work with them, and what to expect when they inspect their GP practices. For a copy of this guide, please click here. CQC/PPG Guide.

Cervical Screening ( posted on Jan 25, 2013 )

The cervical screening test, commonly known as the smear test, can detect abnormal cells that develop before cancer. By taking a smear test when invited by their GP, women give themselves the best chance of detecting pre cancerous cells, which can be easily treated.

 

For more information look on the following website: www.mysmeartest.co.uk

Patient Group ( posted on Sep 21, 2011 )

We are currently seeking patients who would be willing to join our Patient Group. This group will meet 3 or 4 times a year to help us to better understand what patients think about the surgery. We will be looking at what we do well and also what areas we can improve on. Our aim is to make the group as representative as possible of our patient list. We are particullarly short of patients under the age of 40. If you feel that you would be willing to contribute to this work please contact Martin Baggaley, Practice Manager, at the surgery on 01677 422616 or give your contact details to reception and Martin will contact you.

 

Our Practice Website ( posted on Apr 7, 2011 )

Welcome to our GP Website, we hope you find it useful.

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