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                   GLEBE HOUSE SURGERY

                                               19 Firby Road, Bedale, DL8 2AT                           Tel: 01677 422616

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Applying for SystmOnline

SystmOnline is the online service for patients to arrange appointments, request medications and to view your medical records. You can apply for the service at reception and receive a handout of your login details. Please be aware we can only give the login details to the person the login are for unless we have written consent; this is so we are complying with strict data protection laws.



For Under 18s

A child under the age of 11 years can be placed under the account of a parent and provides the same services. If a child is under your account, you will be asked whose record you want to access when you log in.


Between the ages of 11 and 16 we are unable to provide an online service for safeguarding purposes.

Once a child turns 16 they are able to request their own online access. Please be aware a parent cannot request access for their children over 16 without their written consent.




For Carers

If you care for someone, you can request access to their online account on their behalf if they are without capacity. This also applies for under 18s but is separate from parental responsibility.

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